All Insights

Managing Truck Inventory Extremes: From Shortage to Surplus
The trucking industry has often gone through times of high vehicle production and sales, followed by years of big drops....
3 Min Read•Dec 19•CDK Global Heavy Truck

How AI Can Address Truck Dealership Operational Challenges
AI is transforming how dealers sell and service trucks by reducing friction, speeding up processes, and ultimately providing a better experience...
3 Min Read•Dec 12•CDK Global Heavy Truck

Maximizing Pre-Owned Truck Revenue
Your Pre-Owned Truck department can either support your bottom line or become a drag on profitability. To help it strengthen...
3 Min Read•Dec 5•CDK Global Heavy Truck

Coffman Truck Sales: A Legacy of Family and Growth Powered by CDK
Founded in 1946 by three brothers in Plano, Illinois, Coffman Truck Sales began as a small repair shop. By 1949,...
2 Min Read•Dec 1•CDK Global Heavy Truck

Data-Driven Fleet Management: A Truck Dealer's Guide
Today’s telematics devices and vehicle sensors generate a wealth of information about vehicles on the road. Large fleets have leveraged this data...
3 Min Read•Nov 14•CDK Global Heavy Truck

How To Streamline the Sales Process at Your Heavy Truck Dealership
One clear way to stand out from the competition is to make it easy for customers to do business with you,...
2 Min Read•Oct 17•CDK Global Heavy Truck

Customer Retention Strategies for Truck Dealers that Work
Bringing new customers through your doors is exciting, but keeping existing ones is what sustains your dealership. Research from Harvard Business...
3 Min Read•Oct 3•CDK Global Heavy Truck

Strategies for Truck Dealers Serving Regional Transportation Companies
For many fleets, crisscrossing state lines has become standard practice as they balance profitability with customer demands. Expanding into multiple...
3 Min Read•Sep 26•CDK Global Heavy Truck

How Preventative Maintenance Programs Benefit Truck Dealers and Customers
Maintenance contracts can give your customers peace of mind and boost your Service department’s revenue. No matter how well-made a truck...
3 Min Read•Sep 18•CDK Global Heavy Truck

Flat Rate Versus Hourly: Which Is Right for Your Truck Dealership?
Every heavy truck dealership must determine how it wants to approach labor costs in its Service Department. Flat rate and...
3 Min Read•Sep 5•CDK Global Heavy Truck

4 Strategies for Improving Truck Dealership Profitability
Staying profitable is essential for your heavy truck dealership's survival. However, maintaining that profitability can be elusive, since new truck sales depend...
4 Min Read•Aug 28•CDK Global Heavy Truck

Beyond the Truck Sale: Selling Other Dealership Services
Franchised truck dealers sold 482,274 medium- and heavy-duty trucks in 2024, with sales totaling more than $130 billion, according to...
3 Min Read•Aug 15•CDK Global Heavy Truck

