CDK Support Cares

We stand behind our dealers by offering the highest level of support and care while providing them with a foundation for success. Our team's experience and expertise in the trucking industry breeds confidence in knowing that, when problems arise, you always have the right people working hard for you behind the scenes.

CDK Support person

Reach Us Instantly by Phone at 866.668.5394

Heavy Truck Support Hours

  • Monday through Friday: 7 a.m.–10 p.m. ET
  • Saturday: 7 a.m.–8:30 p.m. ET
  • Sunday: 10:30 a.m.–7:30 p.m. ET
  • Call our toll-free line to get after-hours support for urgent issues (fees may apply)

For Billing Questions Only

  • By Phone: 866-510-5103
  • By Email: [email protected]
  • Business Hours: 8 a.m.–5 p.m. ET, Monday through Friday

Contact Us 24/7 Through CDK Service Connect

  • Select Start a Call to receive a call back during support hours above
  • Check if your question has already been addressed by searching our database of answers
  • Submit a case 24/7 (for issues that are less time-sensitive)
  • Get phone support options
Log in to Service Connect

CDK Support

Our enhanced support is designed to get you back up and running at optimal capacity as quickly as possible.

93%

Customer Effort Score

80%

Cases Resolved Within 24 Hours

Source: CDK Business Intelligence 2023

Getting Started With CDK Support

We give you the tools your dealership needs to work smarter and faster.

Our peer community facilitates the exchange of information on product knowledge

Knowledge search gives you answers to common questions at your fingertips

Technical product specialists are available to resolve errors, provide setup recommendations and answer questions

Proactive monitoring for critical system function health resolves issues automatically, preventing any disruption to dealership business